Why us

Why us

I've owned older Harleys for years. Sold my Wide Glide 18 months ago to my younger brother. Had been looking at different dealerships for a Heritage Softail although I had never ridden one. Was in Dallas for the weekend from a trip and went to a couple of dealers that included Dallas H-D. I met "Bridge" and he proceded to show me the new and used Heritage models. He answered all of the questions that my wife and I had. As we talked I mentioned that I needed to do a test ride as I had back surgey several months ago. He gently suggested that I might want to look at a Road King and explained the difference in the frames and suspensions of the two bikes. It made sense so I took one for a test ride and was immediately sold on the Road King! He had the accessories I wanted added that day and I rode off that evening! I really appreciate to guidance that Bridge gave me that day. He could have more easily sold me the bile I was looking for and I may not have known it until the long ride home.

Randy , Haughton, LA

5 Star Overall Rating


I came into the service area to have a rear tire replaced. Went inside to wait and was looking around and seen a several bikes, but one stood out and Bridge came by and explained the differences, then did financing; left that evening with a new Limited. Could not be happier. Had he not come over, I would have never known the difference between my FLSTC and our new FLHTK. Thanks again for all the great service and help from everyone there, especially BRIDGE! Danny Bliler, Kaufman, TX

Danny , Kaufman, TX

5 Star Overall Rating


I have to say that my Son and wife "Forced me to buy my First Harley". I have ridden for 50 yrs, every brand known, but never had a Harley. After my Son bought his 48 from Scott, my wife "forced" me to look at getting another Bike so I could ride with my Son. I went with them and Scott Sessions was helpful to get me fitted to a Bike. I was hesitant, cause I hadn't ridden a bike since my Valk in 2003. I finally did test drives on Fatboy and Rocker and decided I may as well go all out. Scott was patient, Aaron, Bridge and Rob were totally accommodating to get the deal finalized and me happy. They even helped me get the Bike delivered 4 days early. I have never been more satisfied than the attitude I experienced at Dallas HD facility. Now my son is looking at buying him a Dresser for a backup. I am certain we will shop nowhere but Garland. I now understand the "Harley Mystique

Larry , Royse City, TX


I have to say that my Son and wife "Forced me to buy my First Harley". I have ridden for 50 yrs, every brand known, but never had a Harley. After my Son bought his 48 from Scott, my wife "forced" me to look at getting another Bike so I could ride with my Son. I went with them and Scott Sessions was helpful to get me fitted to a Bike. I was hesitant, cause I hadn't ridden a bike since my Valk in 2003. I finally did test drives on Fatboy and Rocker and decided I may as well go all out. Scott was patient, Aaron, Bridge and Rob were totally accommodating to get the deal finalized and me happy. They even helped me get the Bike delivered 4 days early. I have never been more satisfied than the attitude I experienced at Dallas HD facility. Now my son is looking at buying him a Dresser for a backup. I am certain we will shop nowhere but Garland. I now understand the "Harley Mystique

Larry , Royse City, TX

5 Star Overall Rating


While in Dallas for the holiday, my son and I visited the dealership. We were immediately greeted and treated like long lost friends. My grandfather had a HD dealership in Ohio about a million years ago so Harleys are part of the family. What amazed me was the difference in treatment between the dealership in Camarillo, CA and Dallas. The Camarillo store acted like I had spoken ill of their wives, but "Bridge" in Dallas was terrific! He answered our questions and made us feel at home, then followed up with a phone call after I returned to California. When the time is right, I will buy my next bike from Dallas HD, no matter where I happen to be living at the time of purchase.

David , Camarillo, CA

5 Star Overall Rating


I was in on HOG appreciation night and was talking to Bridge about more power from my new 2010 classic and he suggested the 103 upgrade. Bridge was very knowlegeable about all the aspects of the 103 and showed me the upgrade with Aaron in parts. This was no pressure sale as it did not effect Bridge but he knew what I was after. This is the second bike I purchased from Dallas HD. I found the experience to be low pressure and the way most folks like to do business where we decide if its right for us.Bridge did not convince me that night but the more I thought about it the more I liked it . They had a special going on the upgrade with cylinders, pistons, and cams and I also included the X pipe. I had already done the pipes and air flow and remap so this seemed to be a good fit.Two days later I had it done and Aaron wrote it up and I brought it in and the service dept took care of the rest. I have to say WOW it is everything I was told and more. The bike has got some BEANS now for a lack of better words and the power band is awesome.When you roll on the throttle it gets it. The band is all the way thru the gears and never drops off.I am in the 50 to 500 mile breakin now and could not be more happy with the performance. It was exactly what I wanted and I want to thank Bridge, Aaron and Cy the mechanic for delivering on an expectation that was spot on. If you wish to purchase and then enhanse the experience these are the go to guys. Thanks David Lowe Rockwall Texas.

David , Rockwall, TX

5 Star Overall Rating


I bought a 2009 HD 883 with the help of Greg and Scott, and the rest of the crew. It was a fun time. Everyone was very helpful and generous. Thanks everybody!

David , Dallas, TX

5 Star Overall Rating


I bought a 2009 HD 883 with the help of Greg and Scott, and the rest of the crew. It was a fun time. Everyone was very helpful and generous. Thanks everybody!

David , Dallas, TX

5 Star Overall Rating

 

Scott was the best. We talked to him for 6 weeks before we got our new bike. We will send all of our friends there to buy bikes. Aaron in parts is also great. He knows everything that you need to know about Harleys. And if you need anything, ask for him and he will hook you up. In closing I would just like everyone to know that Scott is the best sales person I have ever met and I know a lot of them because I work for a large car dealership. So if you want a new bike go see Scott and if you need any kind of part or anything for the bike make sure you talk to Aaron. And Amanda is the best when it comes to new outfits for the bike. Also Cherie, the office manager in the accounting office is great with the paper work.

Amy , Kaufman, TX

5 Star Overall Rating

 

My wife and I visited the dealership on a weekend trip to Dallas. We met Jimmie while looking at the used bikes. He was very helpful in helping us decide what type bike would be best for the type of riding we planned to do. We spent a lot of time with him that day and enjoyed hearing his stories. After visiting several dealerships in Dallas and East Texas, we decided we wanted to buy a bike from Dallas H-D and wanted Jimmie to help us find our bike. We settled on a 2006 Ultra Classic, and we love it. I'll definitely recommend Jimmie and Dallas H-D to my friends. Thanks Dallas H-D, Ryan, Brenna, and Jimmie for a wonderful experience! Todd Overton, TX

Todd , Overton, TX

5 Star Overall Rating

 

About two months ago I purchased the third Harley I have owned in my 37 years of riding. Unfortunately I bought it from a Dallas area dealership other than yours. After a purchasing experience that was distasteful (to say the least), I opted to make my accessory purchase from your dealership. I spoke to Tim in your parts department over the phone and ordered the parts. Tim did everything he said he would including calling me back to give me status on the order and calling me the day the parts arrived. He was very friendly and professional when I picked up the parts. After my experience with your parts department, I decided to try your service department. I set up my 1K service with Zack. Once again it was everything he promised. The service went off without a hitch and the bike was finished a day early. My wife drove me to the dealership to pick up my bike. While in the dealership she spotted a Sportster she fell in love with. My wife and I worked with Joe and reached an agreement purchase the bike. I can not say enough for Joe. Hands down the best experience we have ever had with a new vehicle purchase. From the deal to the final paperwork, we had a good time and he was able to answer all of our questions. All Harley dealerships offer basically the same items. The only thing that makes one better than the other is staff and service. Yours are the best. A customer for life Jeff

-Anonymous